City & Guilds Level 3 Diploma in Cleaning Supervision Skills
Geared to those who are already employed in a cleaning position, this qualification encourages the development of more complex professional knowledge, allowing learners to obtain the specific skills needed to thrive in a supervisory role.
Achievement provides individuals with recognition of their abilities, proving to colleagues and employers that they have the competency, vision and practicality to do the job in a safe, efficient and skilled manner.
Who Should Attend?
Supervisors and those aspiring to be Supervisor in the environmental cleaning industry.
Entry Requirement
18 years old
A Pass in English at Secondary 4 level or equivalent or pass in-house English Test
Completed Secondary 4 or equivalent
2 years of working experience in environmental cleaning
Normal Entry:
–
Alternative Entry:
–
Assessment Framework
Learners are observed while completing tasks carried out in a real working environment.
Where real working environment is not available, students will be assessed by a combination of written assignment, case study, role-play, learning activities, peer observation and oral questioning.
Graduation Requirement and Award
To pass all 10 units in order to be awarded the City & Guilds Level 3 Diploma in Cleaning Supervision Skills.
Possible Progression Pathway
Upon successful completion of the course, learners (students) can progress into ASCENSUS INSTITUTE Diploma in Business Management course.
Teacher : Student Ratio
1 : 40
1. Supervise cleaning staff
2. Contribute to the implementation of systems and best practice in cleaning
3. Support equality, diversity and individual rights in the workplace
4. Develop and implement a risk assessment plan in own area of responsibility
5. Monitor and solve customer service problems
6. Examine staff turnover issues and recruit staff in a cleaning environment
7. Provide guidance, resources and support to enable staff to minimize the risk of spreading infection when cleaning
8. Understanding performance management
9. Principles of managing and resolving conflict in the workplace
10. Implement quality management systems